User Data Deletion Instructions
Effective Date: 5 July 2026
Silicon Route respects your privacy and your right to control your personal information.
If you would like us to delete your personal data from our website, applications, or services, you may request this at any time by following the instructions below.
What Data Can Be Deleted?
Upon request, we will delete personal information that we hold about you, subject to any legal or regulatory obligations that require us to retain certain records.
Depending on how you have used Silicon Route, this may include:
- Your user account
- Profile information
- Email address
- Newsletter subscription
- Contact form submissions
- Comments associated with your account (where technically possible)
- Saved preferences
- App-related personal information
- Other personal information that identifies you
Some information may need to be retained where required by applicable law, fraud prevention, taxation, security, or dispute resolution.
How to Request Deletion
To request deletion of your personal information:
- Visit the Contact page on Silicon Route.
- Select Privacy or Data Deletion Request as the subject (if available).
- Provide:
- Your full name
- The email address associated with your account or subscription
- A brief request asking for your personal data to be deleted
Alternatively, you may send your request to the email address listed on our Contact page.
Verification
To protect your privacy and prevent unauthorized requests, we may ask you to verify your identity before deleting your personal information.
Verification may include confirming ownership of the email address associated with your account or providing additional information necessary to confirm your identity.
Processing Time
We aim to process verified deletion requests within 30 days, although many requests are completed sooner.
Where permitted by law, we may extend this period if additional time is reasonably necessary. If this occurs, we will inform you.
What Happens After Deletion?
Once your request has been completed:
- Your account may be permanently removed.
- Personal information will be deleted or anonymized where practical.
- You may lose access to services associated with your account.
- Certain records may be retained where required by law or for legitimate business purposes.
Deletion is permanent and cannot normally be reversed.
Third-Party Services
If you signed in using a third-party service (such as Google, Facebook, Apple, or another authentication provider), deleting your Silicon Route account does not automatically delete your account with that provider.
You will need to manage or delete those accounts directly through the relevant provider.
Newsletter Subscribers
If you only subscribed to our newsletter, you can remove your information immediately by clicking the Unsubscribe link included in every email.
You may also contact us if you would like us to permanently remove your subscription information.
Questions
If you have any questions regarding your personal information or your data deletion request, please contact us through the Contact page on Silicon Route.
We are committed to handling your request in accordance with applicable privacy laws, including South Africa’s Protection of Personal Information Act (POPIA) and other applicable international privacy regulations.